Who We Are
We are Mother Jai’s, including Facebook.com/MotherJais, Instagram.com/motherjai and Pinterest.com/motherjais
Our website address is: https://motherjai.com.
Please see our DISCLAIMER for more information.
What personal data we collect and why we collect it
The information collected from online shoppers and subscribers is only used for the purpose of fulfilling and shipping an order, providing guidance, instructing classes, and/or supplying Aromatherapy services. This information is protected from unauthorized access, loss, misuse, disclosure, and/or alteration. Such information includes name, address, birth date/age, contact details, personal health information, and credit card information. Credit Card data is stored electronically in a PayPal, Stripe, Square, Apple Pay, Venmo, or Braintree secure payment system. Depending on which payment system you chose to use.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms collect your contact information for the purpose of sending you information about the company, an article, a class, or a service. Your contact information is never shared with third parties for any reason.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
When you visit MotherJai.com, information is collected relating to some aspects of your visit. This information cannot be used to identify an individual and is used only to provide us with an understanding of how users interact with the website. This information includes web pages viewed; the amount of time spent viewing the site; the type of browser; and visitor’s country of origin. This helps us to understand the nature of your visit and how our advertising is affecting site visitation.
Information on your visit, including how long you stayed, what pages you viewed, and what actions you may have taken on the site are collected for the purpose of determining effectiveness of website construction and ad placement. This information is used only for the purpose of business improvement and spam protection.
Who we share your data with
We take care to ensure that the personal information you give us on our website is protected. Credit card details are retrieved via PayPal.com and other payment portals. Our website has electronic security systems in place, including the use of data encryption. Transactions that are processed manually are completed by authorized personnel only, so you will only be charged for items purchased and your personal information will never be shared.
You may be able to access external websites by clicking on links we have provided. These websites are not subject to our privacy standards, policies, and procedures. You will need to contact them individually or review these websites directly to ascertain their privacy standards, policies, and procedures. If you have any questions regarding our Privacy Procedures please contact us.
We are committed to employing ethical business practices and acting with integrity towards all of our customers and participants.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
When you submit your personal information using any Sign-Up Form, all information is retained solely for our internal records. Where customers agree to being contacted, this information is utilized to dispatch information relative to subscriptions and services requested, and to assist our understanding of our customers’ preferences and product requirements.
Clients requesting care services and providing personal health information are always treated with HIPAA regulations and all information is securely stored until services are no longer provided or relationship is terminated. All paper kept on file for clients is appropriately destroyed in the event of such terminations.
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. These requests can be sent by email here.
Newsletter & Email
If you have subscribed to our newsletter or if you are a member of our website (you can log in) or if you have purchased on our website, there is a good chance you will receive emails from us.
We will only send you emails which you have signed up to receive, or which pertain to the services we provided to you.
To send you emails, we use the name and email address you provide us. Our site also logs the IP address you used when you signed up for the service to prevent abuse of the system.
This website can send emails through the WordPress Sending Service. This service allows us to track opens and clicks on our emails. We use this information to improve the content of our newsletters.
No identifiable information is otherwise tracked outside this website except for the email address.
We collect information about you during the checkout process on our store. While you visit our site, we’ll track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 3 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We will also store comments or reviews, if you choose to leave them.
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
- Order information like what was purchased, when it was purchased and where it should be sent, and
- Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds and support you.
We share information with third parties who help us provide our orders and store services to you; for example:
We accept payments through PayPal, Hit-Pay, etc. When processing payments, some of your data will be passed to PayPal and etc, including information required to process or support the payment, such as the purchase total and billing information.